Vendor Management
At ClaimsTrax our adjuster panel is the best network of insurance adjusters in the industry today. ClaimsTrax conducts an extensive due diligence process on each one of our network members to ensure the quality, professionalism, and experience of each adjuster on site. We conduct a rigorous vetting process on each adjuster before they can make it onto our approved adjuster list. Some examples of our due diligence include background checks, drug testing, insurance license verification, E&O coverage, client references and regulatory compliance's. Due to the thoroughness of this process businesses that retain our services know they are getting the most highly skilled adjusters in the industry. Also adjusters who contract with ClaimsTrax are given the credentials and knowledge to secure the most in demand adjuster jobs in the market today.
Professionalism
A growing concern in the insurance industry (as well as in many other industries) has been the steady decline of professionalism. Professionalism should describe the level of competence and skills of the individual as well as the firm he/she is associated with. It should also describe the on going education and expansion of technical skills and knowledge that the individual (and firm) have today and seek in the future. Professionalism should also define an individuals commitment to achieving the best possible results for a client, regardless of the obstacles and challenges he/she may encounter. At ClaimsTrax, we seek out those individuals and firms that strive to be the very best claims adjusters possible, offering the most reliable services with high proficiency and a commitment to achieving results.
Education & Training
A critical component to becoming and remaining a professional is the importance of on going education and training. We seek out individuals who are committed to maintaining the highest levels of skill sets and are constantly seeking new innovative ways to deliver a higher quality of work product with a higher success rate than before.
Quality Control
There is an old saying in the claims profession that remains applicable today: “You are no better than your last assignment”. We know and appreciate the fact that the last impression we make will be a lasting impression. Thus, we take those proactive steps necessary to make sure our vendors understand what the client wants and expects. We constantly review and evaluate the vendors on more than criteria. We share our evaluations as well as those of the client so that they can learn and make improvements where possible (rather than waiting to make changes only when necessary).
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