The profession of claims adjusting has been in a constant state of change since the mid 1970's. The insurance industry has sought to better control the cost of claims, increase response time and streamline the process from notification of a claim to closing a file. Within the past decade very little has changed, except that technology continues to develop in ways that make communications, data gathering and information sharing more and more efficient.

As a leader in professional quality claims services and an innovator to claims professionals, the Nagel Family (Debra and Alan) are actively engaged in offering high quality and solution driven services to the insurance industry with emphasis in the area of claims.  The Nagel’s posses a vast and nearly unparrelled set of industry knowledge and experience that the bring to the benefit of clients today.  When you need someone who truly understands the challenges and demands of today’s changing insurance industry and the difficulties of getting quality and reliable work completed in the filed, the only choice ClaimsTrax.

Our Vision:


To offer leadership and innovation to the claims profession by being the ultimate single source for all field claims services through creativity, leadership, technology, networking and quality control.


Our Mission:


To provide our clients with a highly rated and experienced vendor panel of claims professionals; capable of handling virtually all levels of claims adjusting on a nationwide basis, through which reliable results lead to the prompt and successful resolution of claims.


Our Foundation:


With multiple generations of knowledge and experience our leadership has given us critical insight into the challenges being faced by our clients and the professional independent claims adjuster. Our approach to business is built on a solid foundation and our key fundamentals for success are:




Keys to Success


Industry Knowledge and Experience

Innovative and Adaptive Leadership

Technology that connects the claim to the cloud

Quality Control

Measurable Results

Integrity and Professionalism